The Admin Dashboard allows you to create and manage accounts for your group. To access the admin dashboard click on the icon highlighted as shown below.
- The admin dashboard is only accessible to users who have been provided the Admin user role. If no one in your group is able to access the admin dashboard, reach out to our team at email@example.com.
Create New User
To create a new user click on the Create New User button highlighted as shown below.
A modal window will open up on the right. For each new account you will have to provide the first name, last name, email id and role; User or Admin. Assign Admin to those users who should have access to the admin dashboard and therefore the ability to create or manage users for your group.
There is a limit to how many users can be added to a group as stipulated by your license agreement. Exceeding this will display an error. To extend the limit, reach out to our team at firstname.lastname@example.org.
Only active user accounts are counted as part of this limit. Active and inactive user accounts are explained here.
While the first name, last name and role can be modified in the future, the email id once assigned cannot be modified. In case there is an error with the email id, delete the user following the steps mentioned here and create a new user with the correct details.
Whenever a new account is created, a temporary password required to log in is sent to the email id. This temporary password expires 30 days after it has been sent. In case a user does not log in during that time, they will require a new temporary password which can be sent using the reset password option.
Click on the meatball menu for the relevant user and then click on Edit.
Click on Reset Password in the modal window that opens up on the right. A success message should be displayed beside the button.
To search users use the search bar highlighted as shown below. Search works on both the name and email id stored.
To filter users click on the Filter Users drop down menu. Currently, you can filter users by their account status; Active or Inactive. By default all accounts created are active. An account will only show up as inactive if disabled by an admin following the steps mentioned here.
Disabling a user will not allow the user to log in to their account or access their data. A disabled account is not deleted and can still be enabled later. To disable a user click on the meatball menu for the relevant user and then click on Disable.
The admin dashboard will update to show the account status as Inactive.
To enable an account click on the meatball menu for the relevant user and then click on Enable.
- As mentioned above, a disbaled user account is not counted as part of the group account limit.
Apart from disabling an account, you also have the option to delete it. In case you want to delete an account click on the meatball menu for the relevant user and then click on Delete.
This will open a pop up window for confirmation. Clicking on Yes will delete the account and the associated data.
The admin dashboard will update and you will no longer see the account in the list.
- You cannot recover a deleted account and the associated data by yourself. In a situation where an account needs to be recovered, reach out to our team at email@example.com.